Tilly's Boutique Earls Colne - Ladies Boutique Clothing in Earls Colne, Essex.
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Tilly's Boutique Logo
BASKET: £0.00 (0 items)

Returns & Cancellation Policy


Thanks for shopping at Tilly's Boutique. If you are not 100% satisfied with your purchase, you can return the product and exchange it for another one, be it similar or not.

You can exchange a product up to 14 days from the date you purchased it, or for a refund, it must be returned within 14-days of the purchase date.

To be elegible for a refund/exchange, any product you return must be in the same condition you received it and in the original packaging with labels still attached within 14-days. Please keep the receipt.

Sale items can be exchanged up to 7-days from purchase date, after this 7-days, sale items are non-returnable.

No returns on socks, tights or any pre ordered items.

Payment for the return shipping is your responsibility and must be returned via recorded delivery.


If you decide to cancel an order that you have order within 24 hours, please call the shop on 01206 572222 to inform one of our colleagues whether you would like a refund or exchange. Please ensure you have an order number to hand. Refunds will be credited to your account within 10 working days.

Once we have received your request, we will contact you to process your cancellation.

Please note that for orders where the items have already been dispatched, the cost of delivery will not be refunded.